This Privacy Policy explains how Fidelis Storm and Solar Group LLC and Fidelis Roofing and Construction collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.Fidelis-Construction.com.

Handling of Phone Numbers

1. Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

2. Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

3. Message and Data Rates May Apply Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

Privacy Policy

Effective Date: March 23, 2026

Thank you for visiting Fidelis Storm and Solar Group LLC's ("we," "us," or "our") website. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us through our website. This may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.

1.2 Use of Personal Information

We may use your personal information for the following purposes:

• To respond to your inquiries or provide information you requested.

• To process and fulfill your requests for services or products.

• To communicate with you regarding our services, promotions, or updates.

• To improve our website and enhance your user experience.

• To comply with applicable laws, regulations, or legal obligations.

2. Handling of Phone Numbers

2.1 Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

2.2 Text Message Frequency

We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

2.3 Message and Data Rates May Apply Disclosure

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

3. Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Fidelis Storm and Solar Group LLC

2701 Green Mountain Dr

Pearland, TX, 77584

Office@FSSGRoofing.com

Terms and Conditions

1.These phone numbers will be used to respond to prospective customers' requests for services from Fidelis Storm and Solar Group LLC (DBA Fidelis Roofing and Construction) or to proceed with the next steps in scheduling their roofing projects once they have agreed to a quote. We only send text messages to contacts who have expressly opted-in to receiving text messages from us. We have a privacy policy on our website that outlines how we handle phone numbers and texting: https://www.fidelis-construction.com/fidelis-sms-email-privacy-terms

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Office@FSSGRoofing.com.

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://www.fidelis-construction.com/fidelis-sms-email-privacy-terms

COLLECTION OF PERSONAL INFORMATION: Through direct communication with the customer via phone call, text, email, website contact form, etc.

Information collected directly from you: we may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: our website may use Technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: we may collect personal information about you from our third-party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We are committed to protecting your privacy. All consumer data, including personal information and SMS registration data, is handled with the highest level of security. Your data will not be transferred to external organizations under any circumstances. We maintain strict internal policies and employ robust technical safeguards to prevent unauthorized access, use, or sharing of your information.

By providing your phone number, you consent to receive SMS messages from Loveland Roofing Inc. exclusively for customer care purposes related to your inquiries or service requests. Message frequency may vary. On average, you may receive 1-2 messages per month. For more information on how your data is handled, please review our privacy policy at: https://www.fidelis-construction.com/fidelis-sms-email-privacy-terms.

1.These phone numbers will be used to respond to prospective customers' requests for services from Fidelis Storm and Solar Group LLC (DBA Fidelis Roofing and Construction) or to proceed with the next steps in scheduling their roofing projects once they have agreed to a quote. We only send text messages to contacts who have expressly opted-in to receiving text messages from us. We have a privacy policy on our website that outlines how we handle phone numbers and texting: [ https://www.fidelis-construction.com/fidelis-sms-email-privacy-terms ]
2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Office@FSSGRoofing.com.
4. Carriers are not liable for delayed or undelivered messages
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: [ Insert Privacy Policy Link Here ]